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You must properly configure the Internet E-mail information service to send and receive messages with Microsoft Outlook. Use the following steps to configure the Internet E-mail information service:

1. Start Outlook.
2. On the Tools menu, click to select E-mail Accounts.
3. In the E-mail Accounts dialog box, click to select the Add a new E-mail Account option, and then click Next.
4. In the Server Type dialog box, click POP3, and then click Next
5. In the E-mail Accounts dialog box, enter the required information by using the following guidelines:
   1. User Information
      • Your Name: This should be your full name.
      • E-mail Address: Your ISP provides this information. (john.smith@domain.com)
      
      
   2. Log on Information
      • User Name: Your ISP provides this information. (john.smith@domain.com)
      • Password: Your ISP provides this information.
      • You may check the box to have Outlook remember your e-mail account password.
   3. Server Information
      • Incoming e-mail server (POP3): This is the name of the POP3 server that holds your messages before you download it to your computer. (mail.domain.com)
      • Outgoing e-mail server (SMTP): This is the name of the Outgoing e-mail server. Your ISP provides this information. (smtp.myisp.com)
      
      
   4. Click Test Account Settings. This is a new capability in Outlook 2002. This feature calls a dialog box that displays, in a step-by-step manner, each phase of testing the configuration that you have just input. The following occurs when you click Test Account Settings:
      • The connectivity of your system to the Internet is confirmed.
      • You are logged on to the SMTP server.
      • You are logged on to the POP3 server.
      • It is determined if the POP3 server needs to be logged on to first. If necessary, Outlook automatically sets Log on to incoming mail server before messages are sent.
      • A test message is sent. This message explains any changes that Outlook made to your initial setup.
   5. Click More Settings. This takes you to the Internet E-mail Settings dialog box, where you may further modify your Internet e-mail account.

The Internet E-mail Settings Dialog Box

• Mail Account: Type a name for this account.
• Organization: The name of your company; not a required entry.
• Reply E-mail: This is optional and only used if you want replies to your messages sent to another e-mail address.

Outgoing Server Tab

• The My server requires authentication check box: Click to select this check box to turn this setting on, and to select the type of log on authentication your server requires.
• The Log on using Secure Password Authentication check box. Click to select this check box only if your ISP instructs you to. Very few providers use this setting.
• The Log onto incoming mail server before sending mail check box. Many ISPs require that you receive messages first. It implies that you are an authenticated user, and are not using the ISP to send unwanted commercial messages (SPAM) to unsuspecting recipients.

Connection Tab

1. Connection Section The Connection tab contains information about how to connect to your e-mail server. There are three ways to connect to your ISP's e-mail server. Select one of the appropriate connection type listed in this section.
   
   
   1. Connect using my local area network (LAN): This connection allows you to log on to your e-mail server through your existing network connection. Your network configuration must support access to the Internet. Please see your network administrator for more details.
   2. Connect using my phone line: The Internet Mail Service looks for a Dialup Networking connection to establish a log on with your ISP. Once you are logged on to your ISP, it attempts to connect to your ISP's e-mail server. If this section is not available (grayed out), it may indicate that the Microsoft Windows Dialup Networking feature is not installed on your computer. Please refer to the "If Dialup Networking Is Not installed" section of this article for more information.
   3. Connect Using Internet Explorer's or a 3rd Party Dialer: If you click to select this option, Outlook uses a default connection method that has already been configured.
2. Modem Section
   1. After you click Connect using my phone line, you must define a Dialup Networking connection to use. You can select an existing connection from the list, or you can click Add to create a new connection.
   2. To edit the properties of a connection, use the drop-down list box to select the desired connection, and then click Properties. This takes you to the existing connection's Properties page.

Advanced Tab