Resource Centre

Resource Centre > Outlook 2000 for Internet Mail

You must properly configure the Internet Mail information service to send and receive mail with Outlook 2000. To configure this information service, follow these steps:

Add a New Account

1. Start Outlook, and on the Tools menu, click Accounts.
2. In the Internet Accounts dialog box, click Add, and then click Mail. The Internet Connection Wizard will guide you through the account setup process.

   NOTE: Unless specified by your Internet service provider (ISP), all server and address entries are typed in lowercase. Your Password and Account ID may be case sensitive, depending upon the specifications of Your Internet service provider.

3. In the Your Name box type your Display Name, the name you would like to have appear on all mail messages you send, and then click Next.
4. In the E-mail Address box, type the address that your Internet service provider (ISP) has provided you. (john.smith@domain.com)
5. Click Next.

Set Up Your Servers

Under E-mail Server Names, type the information provided by your ISP, following these steps:

1. Select your mail server type in the "My incoming mail server is a ______ server" list.
   

   NOTE: The Post Office Protocol (POP3) server is the default option. The POP3 server holds your mail before you download it to your computer. This is the most common type of mail retrieval protocol used with Internet mail. The other option is Internet Mail Access Protocol (IMAP), which allows you to view mail on the host server, but does not automatically download mail to your computer.

2. Type your incoming mail server in the "Incoming Mail (POP3 or IMAP) server" box. (mail.domain.com)
3. Type the outgoing mail server in the "Outgoing mail (SMTP) server" box. Your ISP provides this information. (smtp.myisp.com)
4. Click Next.

Configure Your Account Information

In Internet Mail Logon, configure your account information following these steps:

1. Type your POP Account Name. Your ISP provides this information. (john.smith@domain.com)
2. Type your Password. Your ISP provides this information.
3. Click Next.

   NOTE: Some servers may require Secure Password Authentication (SPA). If specified by the ISP click to select "Log on using Secure Password Authentication." The Microsoft Network (MSN) requires SPA.

Set Up Your Connection

Under Choose Connection Type, click to select the method you will use to send and receive mail from the following list:

• Connect Using My Local Area Network (LAN)
  If you are accessing the Internet through your existing network connection, click "Connect using my local area network." Your network configuration must support access to the Internet. Some networks use proxies and firewalls to control Internet access. Please see your network administrator for more details.
  
• I Will Establish My Internet Connection Manually
  If you establish your Internet connection initially using a Dial-Up Connection or third-party dialer so that you can run several Internet applications at once, click "I will establish my Internet connection manually." If you choose this technique, you must terminate the connection manually.
  
• Connect Using My Phone Line
  If you are using your phone line and modem connection to access your e-mail, click "Connect using my phone line." The Internet Mail Service looks for a Dial-Up Networking connection to establish a login with your ISP. Once logged on to your ISP, it attempts to connect to your ISP's mail server. If this selection appears dimmed, it is unavailable. This condition may indicate that the Windows Dial-Up Networking feature is not installed on your computer.